Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders are processed within 2–5 business days. Once shipped, delivery typically takes 3–7 business days, depending on your location and carrier delays.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Promotions and shipping thresholds may vary during sales and special events.
Will I receive tracking information?
Absolutely. Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
Do you ship internationally?
Yes, we currently ship to select international locations. Shipping times and costs may vary based on destination.
Products & Sizing
How do your shirts fit?
Our apparel is designed with a comfortable unisex fit. We recommend checking the sizing chart on each product page before ordering for the best fit.
What materials are your products made from?
Most of our apparel is made from soft, high-quality cotton or cotton blend materials designed for comfort, durability, and everyday wear.
Will the print fade after washing?
Our products are made using high-quality printing methods designed to last. For best results, wash inside out in cold water and tumble dry low.
Returns & Exchanges
Do you accept returns or exchanges?
Because many items are made to order, we currently accept returns or exchanges only for damaged, defective, or incorrect items. Please contact us within 7 days of delivery if there is an issue with your order.
What if my item arrives damaged?
We’re sorry to hear that. Please email us with your order number and clear photos of the damaged item, and we’ll work quickly to make it right.
Mission & Brand
What is Bold Faith Movement?
Bold Faith Movement is more than a clothing brand — it’s a mission-driven movement created to inspire people to live boldly in faith while helping serve communities in need.
Does my purchase help support communities?
Yes. A portion of every purchase helps support outreach efforts and underserved communities including families in need, the homeless, single mothers, orphans, and others facing hardship.
Is Bold Faith Movement a Christian brand?
Yes. Our brand is faith-centered and inspired by biblical values, encouragement, compassion, and living boldly for Christ.
Contact & Support
How can I contact customer support?
You can reach us anytime through our Contact page or by email. We aim to respond to all inquiries within 24–48 business hours.
What if I entered the wrong shipping address?
Please contact us as soon as possible. If your order has not entered production or shipped yet, we may be able to update the address.
Can I cancel my order?
Orders are processed quickly, so cancellations are not guaranteed. Contact us immediately after placing your order, and we’ll do our best to assist.
Affiliates & Partnerships
Do you offer affiliate or ambassador opportunities?
Yes! We are growing a community of creators, supporters, and ambassadors who want to help spread the message of faith and impact. More information will be available soon.
Do you collaborate with ministries or organizations?
We’re open to partnerships that align with our mission and values. Please contact us for collaboration inquiries.